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Warranty

Network DVR - 1 Year warranty, include parts, hardisk and labor.


This product has passed through our quality control and test, and if you find any problems or get broken during normal use we provide 12 months warranty service.

- 5 times on-site warranty service within the first year purchased.
- Customer must show VisionNet’s Invoice in order to get warranty service.
- Maximum 1 month duration for the warranty service.

Warranty Guide

- Please contact VisionNet Technology after checking out any defect in the product.
- The standard for repairing, replacement or reimbursement follows Customer. 

Warranty Content

- Any defect under normal use within the warranty service period we give you free repair service
  according to the warranty sheet.
- We charge you with the fee of parts and service after free warranty service period.

  1. Any breakage made without care.

  2. Breakage or trouble made by natural disaster.

  3. Breakage or trouble made by breaking the product guide or manual.

  4. Breakage or trouble made by wrong power voltage or frequency.

  5. When you want to reassemble for full system or replace parts within warranty service period.

  6. When unauthorized engineer modified or made damage on the product trying to repair it, we may charge you with the fee.

We don't support the breakage or whole product after warranty service period. If the customer wants to get it repaired, we charge them with the fee.

 

 

VisionNet Technology

Address:

Rm. 1107, 11/F, Block G,
Phase 2, Kwai Shing Industrial Bldg.,
No. 42-46 Tai Lin Pai Road, Kwai Chung

Tel:
Fax:

2427 1026
2427 0930

URL:

www.VisionNet.com.hk

E-Mail Address:

 support@VisionNet.com.hk

 

   
  VisionNet Technology, All Rights Reserved.